Introducing the Hays Travel Peace of Mind Guarantee!
Make the most of free cancellations and amendments up to six weeks before your departure date!
If you see the 'Hays Travel Peace of Mind Guarantee' message next to any of our holidays; you can rest assured that, should you wish to cancel your holiday or make amendments, you can do this free-of-charge up to six weeks before your expected departure date.
The criteria to qualify for the Peace of Mind Guarantee are as follows: new bookings made on selected Hays Tour Operating holidays travelling in Summer 2021, 2022, and 2023 and Winter 2021/22 and 2022/23.
As part of our Peace of Mind Guarantee we also offer options to return your Holiday Money at the rate you bought it if your holiday is cancelled as well as COVID-19 secure insurance options. Just ask your local branch for details on how we can provide complete flexibility for your holiday. It’s time to book with confidence.