Copyright © Hays Travel 2018
Given the very unusual circumstances we are now experiencing, we are receiving an extremely high level of contacts. Rest assured, we are doing all we can to answer your calls and emails as quickly as possible, so the fastest way for you to contact us is as follows..
If your enquiry is regarding a booking made in a branch please contact your branch where your booking was made either via telephone or by email. An agent will then be able to help you with your enquiry. Please Click here for branch email addresses.
If you have made a booking over the telephone or on our website and have a pre travel query, please contact our Customer Services team on 0333 033 9985, please make sure you have your booking reference ready for your call to be answered. Alternativley you can contact the team via email on firstname.lastname@example.org
To make a new booking please call: 0800 408 4048.
For special assistance
To request special assistance at UK and resort airports, or to generally ensure that less mobile customers have a happy holiday, please call us on: 0333 033 9985.
Lines are open 6 days a week, Monday to Friday 9am - 5.30pm, Saturday 9am - 5.30pm and Sunday Closed.